FAQ's For Tsele le Tsele Tech Online Shop:
We’re as real as it gets! We are a registered Close Corporation with CIPC and our full legal business name is AUCO General Traders CC t/a Tsele le Tsele. Our company registration number is (2010/130890/23).
We are operating as an online store and do not have physical a shops or showrooms. We recommend placing your order online and having your order delivered, it’s much easier!
All items we have in stock are displayed on our website. If it’s on the website, it is in stock at our suppliers and you can place an order. If it's not on the website, chances are, we don't have it.
Please always confirm stock availablity before you make your purchase.
To place an order, visit our website, browse the products, and click "Add to Cart" for the items you want. Proceed to the checkout page to complete your order. More Info HERE
We accept various payment methods, including EFT, credit/debit cards, MobiCred, and other secure online payment options. You can find the available payment methods during the checkout process. More Info HERE
Yes, we offer a return and exchange policy. Please refer to our "Returns and Refunds" page on our website for detailed information on the process.
Our shipping policies vary based on location and shipping method. Shipping times and costs can be found on our "Shipping Information" page during checkout.
We offer manufacturer warranties on select products. Warranty details can be found on the product pages. Please check the specific product's manufacturer warranty information.
You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor your order's status.
We occasionally offer discounts, specials and promotions. To stay updated, subscribe to our NewsLetter and follow us on social media for special offers and deals.
If you receive a damaged or defective product, please contact our customer support team immediately. We will guide you through the process of returning or replacing the item. Read through our "Return Policy"